Uployal

Act on live customer data to drive targeted offers and faster decisions
Rating
Your vote:
No screenshots
Visit Website
uployal.ai
Loading

Open Uployal, connect your sales and ordering systems, and watch a live customer picture form. In minutes, profiles flow in from POS, online orders, reservations, and prior campaigns. Pick the metrics that matter—visit recency, average ticket, repeat rate—and pin them to a live dashboard. Set alerts for sudden dips or spikes by store, region, or daypart so the right person jumps in fast. Assign roles so marketers see segments, operators see performance, and front-of-house teams see what drives today’s results.

For retail teams, start with the segment builder. Drag in filters like last purchase date, categories bought, store visited, or loyalty tier. Create an “at-risk” audience and spin up a promotion with targeted messaging in SMS, email, or app push. Generate barcodes or QR coupons, cap redemptions, and schedule the send for when foot traffic is soft. A/B test offers, then watch redemptions and basket lift populate in Uployal as they scan at checkout. If inventory runs low, pause or shift the offer to other products without leaving the campaign view. Share performance snapshots with store managers so they can reorder or re‑merchandise before the weekend rush.

For restaurants, keep a pulse on covers, wait times, and item velocity. If a lunch special is flying, highlight it on digital menus and prompt servers with upsell suggestions at the POS. Slow Tuesday? Launch a nearby-only push to loyalty members within a set radius and auto-apply a dine-in incentive. After the visit, trigger a short feedback survey; if a guest leaves a lukewarm rating, route a make-good offer that ties to their next reservation. Uployal closes the loop by matching feedback to spend, so you know which recovery actions actually win guests back.

When it’s time to scale, build automations. Set journeys for first purchase, birthday, churn risk, or high-value milestones. Use if/then rules across location, spend, device, and response to steer each person to the next best action. Sync data to your BI tool, or pull it via API or webhooks for custom workflows. Govern access with roles and audit logs, and keep data clean with automatic deduping. Weekly rollups highlight campaign ROI, store health, and top drivers of repeat visits, so planning next week’s playbook becomes a 10-minute task, not an all-day scramble.

Review summary

Features

  • Unified profiles from POS, online ordering, reservations, and loyalty
  • Live dashboards, alerts, and store/daypart breakdowns
  • Visual segment builder with RFM and behavioral filters
  • Multichannel campaigns (SMS, email, push) with barcodes/QR
  • Offer caps, scheduling, geofencing, and A/B testing
  • Real-time redemption tracking and lift analysis
  • Menu/catalog updates and staff-facing prompts at POS
  • Feedback surveys with service-recovery workflows
  • Automation journeys with triggers, branches, and delays
  • Roles, permissions, audit logs, and automatic deduplication
  • API/webhooks and CSV import/export for data portability

How It’s Used

  • Launch a weekend promo for lapsed shoppers in minutes
  • Fill slow tables with a geo-targeted dine-in incentive
  • Promote trending items and pause offers when stock is low
  • Recover abandoned carts with progressive discounts
  • Win back guests after a poor review with a tailored make-good
  • Run birthday journeys that combine email and SMS
  • Track campaign ROI by store and by segment
  • Onboard a new location and mirror best-performing playbooks
  • Replace spreadsheet reports with live alerts and dashboards

Plans & Pricing

Uployal

Custom

Customized Branding
Loyalty program
Online catalogue
User Feedback
Customer personalisation
Gamification
Referral program
Promotion management
Real0time reports
Goods reports
RFM analysis

Comments

User

Your vote: